Refund policy

Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.   Additional non-returnable items: - Gift cards - Downloadable software products -Downloadable PDF productsTo return your product, please contact us at support@vulkensports.com. To complete your return, we require a receipt or your Order Number of purchase. There are certain situations where only partial refunds are granted (if applicable) - Book with obvious signs of use - CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened - Any item not in its original condition is damaged or missing parts for reasons not due to our error - Any item that is returned more than 30 days after delivery Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, please first check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of these and you still have not received your refund yet, please contact us at vip@sunlitdays.com. 90 Day Exchange Policy-Defective Products Only We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at vip@sunlitdays.com.Defective products may only be exchanged within 90 days of purchase. In order to process your exchange, we will need your order number, description of the product problems (including photos/videos if available), and any other information about your use of the product that may help us understand the potential defect.In the event that a product is determined to be defective due to manufacturer error or defective materials, we will exchange the product as needed. If we determine that repair or replacement of a defective product is not practical, we will provide a refund. Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.